Shipping & Delivery

Fast. Reliable. Worldwide.
We proudly offer worldwide shipping for our wooden playhouses and play space products. Delivery times are longer because these items are larger and carefully prepared for safe transport.

Order Processing: 3–6 business days
Production / Preparation: 5–9 business days
Delivery: 8–23 business days worldwide

We do everything possible to get your order to you as quickly and safely as possible.

Tracking Your Order

You will receive a confirmation email with your tracking information as soon as your order is processed.
Tracking usually becomes active within 2–5 business days after dispatch.

Wrong Address Disclaimer

Please make sure your shipping address is correct before placing your order.
If you notice a mistake, contact us immediately so we can try to correct it before the order ships.

Returns

If your item arrives damaged or defective, please contact us right away.
For return details, please see our Refund Policy.

Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier.
If this happens, please contact the shipping carrier using your tracking number and reach out to us for support.

Contact

hello@moxuz.com 
+1 (307) 424-2600
Moxuz Playhouses LLC

1309 Coffeen Ave STE 1200
Sheridan WY 82801 USA