FAQ

FAQ

Questions before you buy

Is this for indoor or outdoor use?

Indoor only. The finish and materials are designed for playrooms — not rain, sun, or garden weather.

What room size do I need?

We recommend a clear floor zone of at least 8 ft × 6 ft (2.4 m × 1.8 m). See the dimensions image on the product page before ordering.

What ages is it for?

Designed for children 2–8 years with adult supervision. Max load per platform: 60 kg (132 lb).

How long does assembly take?

Typically 4–6 hours with two adults. All hardware is included; you'll need basic tools.

What wood is used?

Natural birch/beech with a non-toxic, child-safe finish. Edges are rounded and surfaces are smooth.

Shipping & returns

See Shipping and Returns, or contact us.