FAQ
FAQ
Questions before you buy
Is this for indoor or outdoor use?
Indoor only. The finish and materials are designed for playrooms — not rain, sun, or garden weather.
What room size do I need?
We recommend a clear floor zone of at least 8 ft × 6 ft (2.4 m × 1.8 m). See the dimensions image on the product page before ordering.
What ages is it for?
Designed for children 2–8 years with adult supervision. Max load per platform: 60 kg (132 lb).
How long does assembly take?
Typically 4–6 hours with two adults. All hardware is included; you'll need basic tools.
What wood is used?
Natural birch/beech with a non-toxic, child-safe finish. Edges are rounded and surfaces are smooth.
Shipping & returns
See Shipping and Returns, or contact us.