Legal

Privacy Policy

Last updated: June 13, 2026

Moxuz ("we," "us," or "our") operates moxuz.com and sells indoor wooden play products to customers in the United States. This Privacy Policy explains how we collect, use, and protect your personal information.

Information we collect

• Order information: name, billing and shipping address, email, phone, payment details (processed by our payment provider — we do not store full card numbers).
• Account information: if you create an account, login credentials and order history.
• Communications: messages you send to customer support.
• Technical data: IP address, browser type, device information, and cookies (see our Cookie Policy).

How we use your information

• Process and fulfill orders, including shipping and returns
• Provide customer support and respond to inquiries
• Send transactional emails (order confirmations, shipping updates)
• Send marketing emails only if you opt in (you may unsubscribe anytime)
• Improve our website, products, and services
• Prevent fraud and comply with legal obligations

Payment processing

Payments are processed securely through Shopify Payments and/or Stripe. Payment data is handled according to the processor's privacy policy and PCI-DSS standards. Moxuz does not store your full payment card details on our servers.

Sharing your information

We share data only with service providers who help us operate our business (shipping carriers, payment processors, email providers, analytics). We do not sell your personal information.

Children's privacy

Our website is directed to parents and guardians. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Your rights

Depending on your state, you may have rights to access, correct, delete, or opt out of certain data uses. California residents may have additional rights under the CCPA. Contact support@moxuz.com to exercise your rights.

Data retention

We retain order and account data as long as needed to fulfill orders, provide support, and meet legal and tax requirements.

Contact

Questions about this policy: support@moxuz.com or Contact Us.